A few questions about what registering, checking in, and finding your race photos is actually like -- not what features you want, just what's worked and what hasn't.
This is anonymous unless you choose to leave your email at the end. Skip anything you'd rather not answer.
How many races do you run each year?*
What distances do you usually participate in?
What's the most frustrating part of registering for a race?
Have you ever abandoned a registration before completing payment?
If yes -- why?
What information is most important to you before registering? (choose up to 3)
Choose up to 3
What's the most frustrating part of bib pickup or check-in?
How soon do you expect your race photos to be ready?
How do you currently find your race photos?
Have you ever given up looking for your race photos?
Have you ever purchased race photos?
If rarely or never -- why not?
How much time have you spent, across past races, trying to track down your own race photos?
Do you download your finisher certificate?
Would you want your registration, results, photos, certificates, and future races all in one account?
What's one thing every race should do but doesn't?
Walk us through your last race -- from the moment you registered until about a week after. What stood out? What frustrated you? What delighted you?